For cancellations please contact us at starcafer@proton.me We do not cancel registrations once entered, however, in case of exceptional circumstances wherein the fault may lie with the payment gateway or from our side, we will cancel your participation on request and refund the money to you within a reasonable amount of time.
In case we cancel your participation at any tournament as a result of this, we will return your participation fee to you within a reasonable amount of time for you to redeem the same by playing other tournaments on cricpe11.
At cricpe11 we believe “Your money is yours & you should get it immediately when you want”. We are working with the best banking & payment gateway partners to payout our users at the earliest possible.
However, all the refunds at criccircle are subject to following conditions :
– A transaction, once confirmed, is final and no cancellation is permissible. However, cricpe11 may, at its sole and absolute discretion, permit a Player to cancel a transaction and refund the amount paid:
a) If the Player sends a written request to cricpe11 from the registered email Id to cancel such payment; or
b) If the payment is made for participation in the paid versions of the Contests, the cancellation request must be received at least 2 days prior to the commencement of the round in respect of which the payment is made; cricpe11.com shall not be liable to refund any amount thereafter.
– cricpe11 may, at its sole and absolute discretion, refund the amount to the Player after deducting applicable cancellation charges and taxes. At the time of the transaction, Players may also be required to take note of certain additional terms and conditions and such additional terms and conditions shall also govern the transaction. To the extent that the additional terms and conditions contain any clause that is conflicting with the present terms and conditions, the additional terms and conditions shall prevail.
– All the refunds are processed to the same mode / financial instruments through which the deposits were made.
– In some cases, internal review team may take upto 2 working days to process a Refund.
– All prizes shall be subject to deduction of tax (“TDS”) as per the Income Tax Act 1961. Winners will be provided TDS certificates in respect of such tax deductions. The Winners shall be responsible for payment of any other applicable tax, including but not limited to, income tax, gift tax, etc. in respect of the prize money.
– criccircle reserves the right to modify/change these Payment & Refund terms & conditions anytime without any notice.
